Privacy Policy

Personal Data Protection

Introduction

At Vaanam Sdn Bhd, operating through our e-commerce platform VinMall, we are committed to safeguarding your personal data in compliance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. This statement outlines how we collect, use, disclose, and protect your personal information.

Your Consent

By providing your personal data to VinMall, you consent to our processing of your personal information as described in this policy. If you provide personal data of third parties, you confirm that you have obtained their consent for us to process their data.

Collection of Personal Data

We may collect personal data such as your name, contact details, address, and payment information during your interactions with us, including when you register, make purchases, or contact customer support. Failure to provide necessary personal data may hinder our ability to fulfill your requests.

Use of Personal Data

Your personal data may be used for various purposes, including:

  • Processing your transactions and managing your orders
  • Communicating with you regarding your account and orders
  • Sending promotional materials and updates, if you have opted in
  • Complying with legal obligations and regulatory requirements

Disclosure of Personal Data

We may share your personal data with third parties, including:

  • Service providers who assist us in our operations
  • Regulatory authorities as required by law
  • Business partners for marketing purposes, subject to your consent

Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

Your Rights

You have the right to access and correct your personal data. To exercise these rights, please contact our customer service at info@vaanam.com.my.

Changes to This Policy

VinMall reserves the right to amend this policy. Any changes will be posted on our website, and we encourage you to review it regularly.

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